Your dedicated account manager doesn’t just “book loads”—they understand the difference the right truck and trailer make for your timeline, budget, and vehicles.
Your account manager learns your typical mix—SUVs, sedans, light-duty trucks—and plans around multi-car carriers that fit your volumes and lanes. That means fewer partial loads, better pricing, and equipment that shows up ready for what you actually ship.
When you need enclosed transport for high-value or specialty units, your dedicated contact already knows which vehicles qualify, when to recommend it, and which enclosed partners meet your standards for timing and care.
Lifted trucks, EVs, upfitted work vehicles, and unique builds need the right setup. Your account manager coordinates custom trailers and specialty carriers ahead of time, so complex loads don’t turn into last-minute equipment scrambles.
Instead of explaining your needs to someone new every time, you get one point of contact who understands your business and takes ownership of every move.
No more repeating the same story to a different rep on every call. Your dedicated account manager learns your routes, locations, and preferences—and uses that knowledge to make better decisions on every shipment.
When something changes, you don’t have to hunt for the right person. Your account manager coordinates with dispatch, carriers, and drivers, then comes back to you with clear, timely information.
With visibility into your upcoming moves, your account manager can secure equipment earlier, plan around busy seasons, and help you avoid the stress (and cost) of last-minute scrambling.
Over time, your account manager builds a playbook around how you like things done—inspection details, delivery preferences, communication style—so each shipment feels familiar and consistent, not random.
Delays and surprises happen in transport. An experienced, dedicated contact who understands both the shipper and carrier side can step in quickly, sort out the facts, and work toward a solution that makes sense.
As your needs grow—more units, more lanes, more locations—your account manager helps design a transport strategy that scales with you, leveraging our asset-based roots and carrier network to keep you moving.
Know your pickup and drop-off? Get a clear, no-obligation shipping quote from our asset-based team.
Have questions about timing, routes, or open vs. enclosed? We’ll walk you through your options before you decide.
Business clients and repeat shippers appreciate having one person they can email or call who already understands their account—and who stays involved from quote to delivery, not just at the booking stage.
Robin treats our fleet moves like mission-critical projects, not just another load on a board.
With Robin, I always know who’s moving my car and when it will get there.
Having a brokerage that’s backed by real trucks has been a game changer for our dealership.
Dedicated account management for every type of shipper—supported by real trucks and an experienced operations team.
Even if you ship less often, a dedicated point of contact makes the process feel personal. For relocations, repeat online purchases, or family moves, you’ll work with the same person who remembers your preferences and explains each step.
Program moves, launches, and ongoing distribution all benefit from a single point of contact. Your account manager coordinates volumes, timelines, and special requirements so your vehicles move consistently across markets.
Whether you’re stocking a single rooftop or multiple stores, your dedicated contact tracks your buys, preferred auctions, and drop locations—helping you keep inventory flowing without constant back-and-forth.
Balancing locations and utilization is easier when one person understands your network. Your account manager plans fleet repositioning, peak-season surges, and branch-to-branch moves with your bigger picture in mind.
From buyer loads to recurring seller programs, a dedicated contact helps streamline communication, gate rules, and timelines. They know your lanes, your buyers, and how to keep units moving out on schedule.
Field service, corporate, and project-based fleets gain a partner who understands your job sites, start dates, and vehicle types. Your account manager helps align transport with your operational calendar, not just a rate sheet.
Explore our Vehicles in Motion gallery to see the kinds of moves your account manager coordinates every day—real trucks, real loads, and real visibility into how your vehicles travel.
At Robin Auto Transport, “dedicated account management” isn’t a buzzword—it’s how we deliver consistent, reliable service. As an asset-based brokerage with a sister company running its own trucks and drivers, we know that great transport is built on relationships, not just transactions. Your account manager becomes the bridge between your needs and our carrier operations, translating your goals into clear plans drivers can execute.
From day one, your account manager takes time to understand what matters most to you: timing, cost, protection, communication, or a balance of all four. They learn your locations, your typical vehicle mix, and any special requirements—gate rules, appointment windows, site restrictions, or inspection workflows. That context helps them make better choices about which carriers and equipment to use for each move.
Behind the scenes, your account manager works closely with dispatch and our vetted carrier network. They coordinate quotes, scheduling, tracking, and follow-up, so you don’t have to juggle multiple contacts just to move a single load. If something changes on the road, they’re the one watching, asking questions, and coming back to you with clear updates and options—not excuses.
Over time, this relationship becomes a real advantage. Your account manager can spot patterns in your shipping needs, suggest ways to optimize lanes, and help you plan ahead for busy periods. Whether you’re shipping one car or managing complex fleet projects across the lower 48, you gain a knowledgeable partner who understands both your business and the realities of running trucks—and who shows up for you, shipment after shipment.
